tag:comsense.statuspage.io,2005:/historyComsense Status - Incident History2024-03-29T03:57:05-04:00Comsensetag:comsense.statuspage.io,2005:Incident/175507602023-06-12T15:29:12-04:002023-06-12T15:31:42-04:00Performance degradation - Cloud West<p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>15:29</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>15:28</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>12:00</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:comsense.statuspage.io,2005:Incident/161242502023-02-13T08:30:00-05:002023-02-13T11:09:41-05:00Client Version Issue<p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>08:30</var> EST</small><br><strong>Resolved</strong> - Deployment issue for client software on some hosts.</p>tag:comsense.statuspage.io,2005:Incident/130841992022-11-02T08:00:00-04:002022-11-14T16:51:17-05:00Cloud East - Single Host Unavailable<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> EDT</small><br><strong>Resolved</strong> - The Remote Desktop Broker service became unresponsive on one of the hosts in the Cloud East pod, cso-vd3.<br />The issue was originally reported at 8:26am.<br />Restarting the service corrected the situation.<br />Clients began to successfully connect to the affected host at 8:42am</p>tag:comsense.statuspage.io,2005:Incident/57463282020-12-07T14:07:32-05:002020-12-07T14:07:32-05:00Farm2 Shell Unresponsive<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>14:07</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p>tag:comsense.statuspage.io,2005:Incident/56048222020-11-19T14:22:20-05:002020-11-19T14:22:21-05:00Connectivity to Farm2<p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>14:22</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>13:58</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>13:45</var> EST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:comsense.statuspage.io,2005:Incident/52041682020-09-28T21:47:32-04:002020-09-28T21:47:33-04:00Microsoft Azure Active Directory Issue<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>21:47</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>21:36</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented by Microsoft and we are monitoring the results.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>19:54</var> EDT</small><br><strong>Identified</strong> - Microsoft is experiencing an outage with their Azure Active Directory services, which affects our ComsenseOnline cloud-hosted accounts in our West Central US pod.</p>tag:comsense.statuspage.io,2005:Incident/48757542020-08-12T18:00:00-04:002020-08-17T16:19:18-04:00Comsense Online System Unavailable<p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>Resolved</strong> - All systems are running optimally now. We apologize for the service interruption.</p>tag:comsense.statuspage.io,2005:Incident/48758692020-06-29T16:00:00-04:002020-08-17T16:31:07-04:00Comsense Online Performance Degradation<p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>16:00</var> EDT</small><br><strong>Resolved</strong> - The Comsense Online desktop environment suffered from performance issues and connectivity problems.</p>